Vertical Edge 120 Especificaciones

Installation and Maintenance ManualTechnical Manual - Volume I

REGULATIONS DX-120 Installation Manual - Technical Manual Vol I- 4 -FCC Regulations (continued)TERMS AND DEFINITIONSService Order Code (SOC) Defines

ACCESSING PC-DBA MAINTENANCE DX-120 Installation and Maintenance Manual- 94 -Self Test Ports (continued)• The port Select screen will appear. 3)

- 95 -DX-120 Installation and Maintenance Manual ACCESSING PC-DBA MAINTENANCEDiagnostics (continued)RUN THE SELF TEST REPORT ONLYIf you ran a Self T

ACCESSING PC-DBA MAINTENANCE DX-120 Installation and Maintenance Manual- 96 -Maintenance Utilities (continued)STATUSYou can use the Status function

- 97 -DX-120 Installation and Maintenance Manual ACCESSING PC-DBA MAINTENANCEStatus (continued)To Get the Status of the CPM Board 2) Click the CPM

ACCESSING PC-DBA MAINTENANCE DX-120 Installation and Maintenance Manual- 98 -Status (continued)To Find Out Which Slots are Open 4) Click Open for

- 99 -DX-120 Installation and Maintenance Manual ACCESSING PC-DBA MAINTENANCEMaintenance Utilities (continued)SW/HW REVISIONYou can use the SW/HW Re

ACCESSING PC-DBA MAINTENANCE DX-120 Installation and Maintenance Manual- 100 -SW/HW Revision (continued)IMPORTANT!• Once you receive the information

- 101 -DX-120 Installation and Maintenance Manual ACCESSING PC-DBA MAINTENANCEEvent (continued)EVENT INVOKING (SETTING THE SYSTEM FOR SPECIFIC EVENT

ACCESSING PC-DBA MAINTENANCE DX-120 Installation and Maintenance Manual- 102 -Event Invoking (continued) 2) Click on the + next to one of the oper

- 103 -DX-120 Installation and Maintenance Manual ACCESSING PC-DBA MAINTENANCEEvent Invoking (continued)EXAMPLE 5) Select one of the available sys

- 5 -DX-120 Installation Manual - Technical Manual Vol I REGULATIONSRegulations (continued)INDUSTRY CANADA RF EMISSION INFORMATIONThis digital devic

ACCESSING PC-DBA MAINTENANCE DX-120 Installation and Maintenance Manual- 104 -Event Invoking (continued) 7) Click on Invoke to set the designated

- 105 -DX-120 Installation and Maintenance Manual ACCESSING PC-DBA MAINTENANCEMaintenance Utilities (continued)LOGON DATALogon Data is used to view

ACCESSING PC-DBA MAINTENANCE DX-120 Installation and Maintenance Manual- 106 -Remote Control (continued)SOFTWARE WARM STARTUse Software Warm Start t

- 107 -DX-120 Installation and Maintenance Manual ACCESSING PC-DBA MAINTENANCERemote Control (continued)SOFTWARE COLD STARTUse Software COLD Start t

ACCESSING PC-DBA MAINTENANCE DX-120 Installation and Maintenance Manual- 108 -Maintenance Utilities (continued)BLOCK CONTROLYou can use Block Contro

- 109 -DX-120 Installation and Maintenance Manual ACCESSING PC-DBA MAINTENANCEBlock Control (continued) 4) Select the number of the port you want

ACCESSING PC-DBA MAINTENANCE DX-120 Installation and Maintenance Manual- 110 -Maintenance Utilities (continued)T1 MAINTENANCEThe DX-120 provides an

- 111 -DX-120 Installation and Maintenance Manual ACCESSING PC-DBA MAINTENANCET1 Maintenance (continued)T1 ERROR SECONDS TOTALSUse this feature to r

ACCESSING PC-DBA MAINTENANCE DX-120 Installation and Maintenance Manual- 112 -T1 Maintenance (continued)T1 CLEAR ERRORThis tool allows you to clear

- 113 -TROUBLESHOOTING INSTALLATION ISSUESThis chapter outlines the most common installation problems for the DX-120, and provides a corrective acti

REGULATIONS DX-120 Installation Manual - Technical Manual Vol I- 6 -Industry Canada TELCO Information (continued)AVISL’etiquette de Industrie Canada

TROUBLESHOOTING INSTALLATION ISSUES DX-120 Installation and Maintenance Manual- 114 -Adding Hardware to an Existing System (continued)Adding New Har

- 115 -DX-120 Installation and Maintenance Manual TROUBLESHOOTING INSTALLATION ISSUESVoice Mail Doesn’t Work - “No Legal Member” Error (continued)•

TROUBLESHOOTING INSTALLATION ISSUES DX-120 Installation and Maintenance Manual- 116 -What to Do if a Normal Cold Start/Restart Is Not Possible (cont

- 117 -DX-120 Installation and Maintenance Manual TROUBLESHOOTING INSTALLATION ISSUESInvalid Entries Calling a Busy Station (Issues with Multiple Ma

TROUBLESHOOTING INSTALLATION ISSUES DX-120 Installation and Maintenance Manual- 118 -(continued);UCD overflow 1 for UCD groups 1-5a9byd1=3101a9byd2=

- 119 -DX-120 Installation and Maintenance Manual TROUBLESHOOTING INSTALLATION ISSUESRinging a Group Of Phones Before Routing the Call to Auto-Atte

TROUBLESHOOTING INSTALLATION ISSUES DX-120 Installation and Maintenance Manual- 120 -Implementing Delayed Ringing (continued)Set up the CO line Answ

- 121 -DX-120 Installation and Maintenance Manual TROUBLESHOOTING INSTALLATION ISSUESImplementing Delayed Ringing (continued)INSKIN VOICE MAIL• If

TROUBLESHOOTING INSTALLATION ISSUES DX-120 Installation and Maintenance Manual- 122 -Using Multiple Lines & Assigning Different Auto-Attendant G

- 123 -DX-120 Installation and Maintenance Manual TROUBLESHOOTING INSTALLATION ISSUESCO Line Routing - Example (continued)EXAMPLE (continued) 2) A

- 7 -USING THIS MANUALThis publication contains a technical discussion of the digital telephone system. It provides step-by-step instructions for i

TROUBLESHOOTING INSTALLATION ISSUES DX-120 Installation and Maintenance Manual- 124 -CO Line Routing - Example (continued)EXAMPLE (continued)The fol

- 125 -DX-120 Installation and Maintenance Manual TROUBLESHOOTING INSTALLATION ISSUESSetting Up Message Delivery to a Cell PhoneSOLUTION: USE REMOTE

TROUBLESHOOTING INSTALLATION ISSUES DX-120 Installation and Maintenance Manual- 126 -External Transfers with Voice Mail (continued)• You must enabl

- 127 -DX-120 Installation and Maintenance Manual TROUBLESHOOTING INSTALLATION ISSUESUsing Prime CO Instead of Intercom with Modem or FaxSOLUTION: A

TROUBLESHOOTING INSTALLATION ISSUES DX-120 Installation and Maintenance Manual- 128 -Place Line 4 (803) into CO Group2 (740) from the Fax Machine (c

- 129 -DX-120 Installation and Maintenance Manual TROUBLESHOOTING INSTALLATION ISSUESDigits Passed Inband to the Voice Mail in an Overflow 1 Conditi

TROUBLESHOOTING INSTALLATION ISSUES DX-120 Installation and Maintenance Manual- 130 -Digits Passed Inband to the Voice Mail in an Overflow 2 Conditi

- 131 -DX-120 Installation and Maintenance Manual TROUBLESHOOTING INSTALLATION ISSUESDigits Passed Inband to the Voice Mail in a Re-Route ConditionS

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- 133 -Numerics408E 19408M 11, 18AAAM 10, 25, 60adding 60installation 60installing 60AAM (Automated Attendant Module) 25AC transformer 16Accessing PC-

USING THIS MANUAL DX-120 Installation and Maintenance Manual- 8 -Locating DocumentationVertical technical publications are numbered according to the

INDEX DX-120 Installation and Maintenance Manual- 134 -DDataelectrical 35environmental 35logon 105MTBF 39regulatory 38signaling 37, 38wiring 37Databas

- 135 -DX-120 Installation and Maintenance Manual INDEXKKey Service Unit 15Key service unit 15KSU 10, 11, 13, 15, 18, 49408M 49add-on module 51assembl

INDEX DX-120 Installation and Maintenance Manual- 136 -PPageradding 65installing 65Paging system installation 65Pass-through 83PC8-Inskin 121PC-DBAcon

- 137 -DX-120 Installation and Maintenance Manual INDEXTT1adding 69capacity 26card 26clear error 112error seconds totals 111error threshold 110install

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DX120L-IMM-0107Copyright © 2007 Vertical Communications, Inc. All rights reserved. Unauthorized use of this document is prohibited.

- 9 -DX-120 Installation and Maintenance Manual OVERVIEWOVERVIEWThe Vertical DX-120 is a fully digital hybrid key telephone system. The DX-120 uses

OVERVIEW DX-120 Installation and Maintenance Manual- 10 -System Technology (continued)AVAILABLE EQUIPMENT FOR THE DX-120DEVICE PART # CHARACTERISTI

- 11 -DX-120 Installation and Maintenance Manual OVERVIEWConfigurationThe Vertical DX-120 platform is comprised of one full-featured key telephone m

OVERVIEW DX-120 Installation and Maintenance Manual- 12 -Configuration (continued)VOICE PROCESSING MODULESThe DX-120 provides several voice processi

- 13 -DX-120 Installation and Maintenance Manual OVERVIEWConfiguration (continued)CONFIGURATION TABLESYSTEM CONFIGURATION Equipment T1 or Digital An

DX-120 Installation and Maintenance ManualTechnical Manual - Volume ICopyright © January, 2007 Vertical Communications, Inc.All rights reserved. Unaut

OVERVIEW DX-120 Installation and Maintenance Manual- 14 -CO M4 DPM8 DPM16 ISDN APM4 Trunks Trunks Stations StationsKSU1*7201P-081

- 15 -DX-120 Installation and Maintenance Manual OVERVIEWKey Service UnitThe DX-120 Key Service Unit (KSU) is a modular flat-pack design. Two KSU’s

OVERVIEW DX-120 Installation and Maintenance Manual- 16 -Power SupplyThe power supply circuitry of the DX-120 incorporates a linear design AC transf

- 17 -DX-120 Installation and Maintenance Manual OVERVIEWCPM (Central Processor Module)The CPM module is equipped standard in KSU1. This board cont

OVERVIEW DX-120 Installation and Maintenance Manual- 18 -408M (KSU1 Component)The 408M is the large circuit board that is packaged inside of KSU1.

- 19 -DX-120 Installation and Maintenance Manual OVERVIEW408M - KSU1 Component (continued)• The fourth CO line port is equipped with CNG fax tone d

OVERVIEW DX-120 Installation and Maintenance Manual- 20 -408E - KSU2 Component (continued)• Each CO line circuit incorporates over-voltage protecti

- 21 -DX-120 Installation and Maintenance Manual OVERVIEWAPM4 - Analog Port Module (continued)• All connections are via RJ-11 connectors along the

OVERVIEW DX-120 Installation and Maintenance Manual- 22 -DPM16 (Digital Port Module - 16 Circuits)The DPM16 module expands the DX-120 system capacit

- 23 -DX-120 Installation and Maintenance Manual OVERVIEWCOM4 (Central Office Module - 4 Circuits)The COM4 module is installed in the dedicated posi

- 1 -SAFETY AND REGULATORY CONSIDERATIONSSAFETY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

OVERVIEW DX-120 Installation and Maintenance Manual- 24 -MDM (Modem Module)The 7249 Modem Module is a self-contained integrated modem unit that is i

- 25 -DX-120 Installation and Maintenance Manual OVERVIEWAAM (Automated Attendant Module)• The Automated Attendant Module is a self contained integ

OVERVIEW DX-120 Installation and Maintenance Manual- 26 -T1 Card (T1 Module) DetailsThe T1 Card (T1 Module) allows for expansion of the DX-120 syste

- 27 -DX-120 Installation and Maintenance Manual OVERVIEWISDN Card (T1/PRI Module) DetailsThe ISDN Card (T1/PRI Module) allows for expansion of the

OVERVIEW DX-120 Installation and Maintenance Manual- 28 -LED # Function• D2 Yellow Alarm Indicator Normal=DarkAlarm = Red lit• D3 AIS Alarm Indicato

- 29 -DX-120 Installation and Maintenance Manual OVERVIEWDET (Digital Executive Telephone)The DX-120 has one model digital telephone called the Edge

OVERVIEW DX-120 Installation and Maintenance Manual- 30 -DET - Digital Extension Telephone (continued)• Each DET is equipped standard with a 2.5 mi

- 31 -DX-120 Installation and Maintenance Manual OVERVIEWDSS Console (continued)• The DSS has 64 programmable buttons with dual color (red / green)

OVERVIEW DX-120 Installation and Maintenance Manual- 32 -Specifications (continued)SYSTEM CRITERIA AND CAPACITYSystem Criteria and Capacity Time slo

- 33 -DX-120 Installation and Maintenance Manual OVERVIEWVoice Mail GroupsMembers (ports)Integration MethodVM message waitingVM control codes1 per T

TABLE OF CONTENTS DX-120 Installation and Maintenance Manual- 2 -Table of Contents (continued)SECTION 2 - INSTALLATIONINSTALLING THE DX-120. . . . . .

OVERVIEW DX-120 Installation and Maintenance Manual- 34 -Specifications (continued on next page)Message Waiting 40 simultaneous maximum per system (

- 35 -DX-120 Installation and Maintenance Manual OVERVIEWSpecifications (continued)ELECTRICAL DATAENVIRONMENTAL DATASpecifications (continued on nex

OVERVIEW DX-120 Installation and Maintenance Manual- 36 -Specifications (continued)UNIT (COMPONENT) DETAIL UNIT SPECIFICATIONS Part Number Descripti

- 37 -DX-120 Installation and Maintenance Manual OVERVIEWWIRING DATASIGNALING (CENTRAL OFFICE-PSTN) DATASpecifications (continued on next page)7270

OVERVIEW DX-120 Installation and Maintenance Manual- 38 -Specifications (continued)REGULATORY DATASIGNALING (INTERNAL) DATASpecifications (continued

- 39 -DX-120 Installation and Maintenance Manual OVERVIEWSpecifications (continued)MTBF (MEAN-TIME BETWEEN FAILURE) DATAMean-Time Between Failure An

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- 41 -INSTALLING THE DX-120Proper installation of the Vertical DX-120 is essential to assure optimum system operation. You must follow these proced

INSTALLING THE DX-120 DX-120 Installation and Maintenance Manual- 42 -Site PlanningThe first step in site planning is establishing suitable environm

- 43 -DX-120 Installation and Maintenance Manual INSTALLING THE DX-120Site Planning (continued)• The following statements are from UL 1459, a produ

- 3 -DX-120 Installation and Maintenance Manual TABLE OF CONTENTSTable of Contents (continued)SECTION 4 - INSTALLATION ISSUESTROUBLESHOOTING INSTALLAT

INSTALLING THE DX-120 DX-120 Installation and Maintenance Manual- 44 -Preparing the Main Distribution Frame (continued)KSU COMPONENTS AND INSTALLATI

- 45 -DX-120 Installation and Maintenance Manual INSTALLING THE DX-120Mounting the KSU (continued) 5) Extend the earth ground #10 wire into the KS

INSTALLING THE DX-120 DX-120 Installation and Maintenance Manual- 46 -KSU WiringThe 408M/E, APM4, COM4, and DPM8 are equipped with RJ-11 modular jac

- 47 -DX-120 Installation and Maintenance Manual INSTALLING THE DX-120NO MDFIMPORTANT!Although this method initially appears to be convenient and mo

INSTALLING THE DX-120 DX-120 Installation and Maintenance Manual- 48 -Typical MDF InstallationThe following example install illustrates a two-cabine

- 49 -DX-120 Installation and Maintenance Manual INSTALLING THE DX-120KSU ComponentsKSU1 408M AND KSU2 408EThe 408M module is installed at the facto

INSTALLING THE DX-120 DX-120 Installation and Maintenance Manual- 50 -KSU Components (continued)REPLACING A 408M OR 408EOccasionally, when instructe

- 51 -DX-120 Installation and Maintenance Manual INSTALLING THE DX-120KSU Components (continued)KSU ASSEMBLY – ADD-ON MODULES• Whenever you expand

INSTALLING THE DX-120 DX-120 Installation and Maintenance Manual- 52 -KSU Components (continued)ADDING A DPM8You can add two DPM8 modules to each KS

- 53 -DX-120 Installation and Maintenance Manual INSTALLING THE DX-120Installing the DPM8 (continued) 7) Position the DPM8 over the left-hand side

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INSTALLING THE DX-120 DX-120 Installation and Maintenance Manual- 54 -Adding an APM4One APM4 is factory-installed in KSU1. However, you can add an s

- 55 -DX-120 Installation and Maintenance Manual INSTALLING THE DX-120Adding an APM4 (continued)INSTALLING THE APM4 IN KSU2 1) Be sure that the en

INSTALLING THE DX-120 DX-120 Installation and Maintenance Manual- 56 -Adding a COM4You can add one COM4 to KSU1 and one COM4 to the KSU2. These mod

- 57 -DX-120 Installation and Maintenance Manual INSTALLING THE DX-120Adding a COM4 (continued)INSTALLING THE COM4 1) Be sure that the entire syst

INSTALLING THE DX-120 DX-120 Installation and Maintenance Manual- 58 -Installing the COM4(continued)For KSU2 installation, skip step 12 and proceed

- 59 -DX-120 Installation and Maintenance Manual INSTALLING THE DX-120Adding an MDM (continued)INSTALLING THE MDM 1) Be sure that the entire syste

INSTALLING THE DX-120 DX-120 Installation and Maintenance Manual- 60 -Adding an AAMYou can add one AAM to the KSU1. The AA Module adds automated at

- 61 -DX-120 Installation and Maintenance Manual INSTALLING THE DX-120Adding a KSU2 Second CabinetYou can add one KSU2 to a KSU1. The KSU2 adds:• e

INSTALLING THE DX-120 DX-120 Installation and Maintenance Manual- 62 -Installing the KSU2 (continued) 8) Position the KSU2 connection cable over t

- 63 -DX-120 Installation and Maintenance Manual INSTALLING THE DX-120Adding a Music SourceYou can connect two sources of music to the CPM for use w

- 1 -SAFETYProtecting Against Static ElectricityCAUTIONCircuit boards are susceptible to damage caused by electrostatic discharge. You must keep th

INSTALLING THE DX-120 DX-120 Installation and Maintenance Manual- 64 -Adding a Music Source (continued)INSTALLING EXTERNAL MUSIC SOURCE TO MC1/MC2/B

- 65 -DX-120 Installation and Maintenance Manual INSTALLING THE DX-120Adding an External PagerOne port is provided at the CPM of the DX-120 system f

INSTALLING THE DX-120 DX-120 Installation and Maintenance Manual- 66 -Add a Loud Bell Control or Gate ControlOne “dry-connection” is provided at the

- 67 -DX-120 Installation and Maintenance Manual INSTALLING THE DX-120Add a Loud Bell or Gate Control (continued)INSTALLING A GATE OR DOOR CONTROL

INSTALLING THE DX-120 DX-120 Installation and Maintenance Manual- 68 -Adding a DPM16 (Digital Port Module – 16 port)• Two DPM16 (Digital Port Modul

- 69 -DX-120 Installation and Maintenance Manual INSTALLING THE DX-120Installing a DPM16 (continued on next page)10) Make connections to the sixteen

INSTALLING THE DX-120 DX-120 Installation and Maintenance Manual- 70 -Installing T1 or ISDN (T1/PRI) Card (continued) 9) Use the four brass-color

- 71 -DX-120 Installation and Maintenance Manual INSTALLING THE DX-120Installing T1 or ISDN (T1/PRI) Card (continued) 6) Locate the CPM and “PCDBA

INSTALLING THE DX-120 DX-120 Installation and Maintenance Manual- 72 - 4) Connect the wrist strap cord between the wrist strap and an AC or earth

- 73 -DX-120 Installation and Maintenance Manual INSTALLING THE DX-120Power-up Initialization - Cold Start (continued)INITIALIZING THE DX-120 IMPOR

REGULATIONS DX-120 Installation Manual - Technical Manual Vol I- 2 -REGULATIONSComplying with Underwriters Laboratories RegulationsPer the Underwrit

INSTALLING THE DX-120 DX-120 Installation and Maintenance Manual- 74 -Initializing the DX-120 (continued) 7) Move this strap to the “COLD START” p

- 75 -SYSTEM MAINTENANCEMaintaining the Vertical DX-120 digital telephone system is a combination of customer database changes, facilities and appar

TECHNICAL PROBLEM SOLUTIONS DX-120 Installation and Maintenance Manual- 76 -Technical Problem Solutions (continued)Diagnostic Quick ReferenceThis se

- 77 -DX-120 Installation and Maintenance Manual TECHNICAL PROBLEM SOLUTIONSNo system operation (continued)SPI Bus Error 1) Switch KSU power to t

TECHNICAL PROBLEM SOLUTIONS DX-120 Installation and Maintenance Manual- 78 -Digital telephone erratic operation:• Erratic LED/LCD operation• Faint d

- 79 -DX-120 Installation and Maintenance Manual TECHNICAL PROBLEM SOLUTIONSCannot hear other connected partyAnother digital telephoneComponent fail

TECHNICAL PROBLEM SOLUTIONS DX-120 Installation and Maintenance Manual- 80 -No sound heard over loudspeaker in speakerphone mode.Another digital tel

- 81 -DX-120 Installation and Maintenance Manual TECHNICAL PROBLEM SOLUTIONSStatic and / or noise can be heard during a conversation (continued)Telc

MAINTENANCE UTILITIES DX-120 Installation and Maintenance Manual- 82 -MAINTENANCE UTILITIESThe DX-120 includes a versatile maintenance utility that

- 83 -DX-120 Installation and Maintenance Manual CONNECTING TO THE SYSTEMCONNECTING TO THE SYSTEMAll operations in PC-DBA – Maintenance require that

- 3 -DX-120 Installation Manual - Technical Manual Vol I REGULATIONSFCC Regulations (continued)FCC PART 68 INFORMATIONThis equipment complies with P

CONNECTING TO THE SYSTEM DX-120 Installation and Maintenance Manual- 84 -Connecting PC-DBA to the DX-120 SwitchIn order to use any of the Maintenanc

- 85 -DX-120 Installation and Maintenance Manual CONNECTING TO THE SYSTEMEstablishing a Local Connection with PC-DBA (continued) 6) Click Connect

CONNECTING TO THE SYSTEM DX-120 Installation and Maintenance Manual- 86 -Establishing a Modem Connection with PC-DBAIf the system is not equipped wi

- 87 -DX-120 Installation and Maintenance Manual CONNECTING TO THE SYSTEMEstablishing a Modem Connection with PC-DBA (continued) 6) Select the app

ACCESSING PC-DBA MAINTENANCE DX-120 Installation and Maintenance Manual- 88 -ACCESSING PC-DBA MAINTENANCEThe ability access the PC-DBA Maintenance U

- 89 -DX-120 Installation and Maintenance Manual ACCESSING PC-DBA MAINTENANCEMaintenance Utilities (Menu Items)• Configuration (see below)• Diagno

ACCESSING PC-DBA MAINTENANCE DX-120 Installation and Maintenance Manual- 90 -Configuration (continued) 3)EXAMPLE 4) Click the X in the top right

- 91 -DX-120 Installation and Maintenance Manual ACCESSING PC-DBA MAINTENANCEDiagnostics (continued)SELF TESTING THE SYSTEMFrom the main PC-DBA Scre

ACCESSING PC-DBA MAINTENANCE DX-120 Installation and Maintenance Manual- 92 -Diagnostics (continued)SELF TEST BOARDSYou can run a self test and obta

- 93 -DX-120 Installation and Maintenance Manual ACCESSING PC-DBA MAINTENANCESelf Test Boards (continued) 4) Click Go to display the results for t